Why clients choose MONSNOW

Last updated: January 2025


1. General Information

MONSNOW BV (hereinafter "we", "us", or "our") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy & Cookie Statement explains how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR) and Dutch privacy laws.


Contact Information:

MONSNOW BV

Rokin 95

1012 KM Amsterdam

The Netherlands

Email: hello@monsnow.nl

Phone: +31 20 244 3639


2. Personal Data We Collect

We may collect the following types of personal data:

  • Contact information (name, email address, phone number)
  • Company information (company name, job title)
  • Communication preferences
  • Technical data (IP address, browser type, device information)
  • Usage data (how you interact with our website)


3. How We Use Your Data

We process your personal data for the following purposes:

  • To respond to your inquiries and provide our services
  • To improve our website and user experience
  • To send you relevant business communications (with your consent)
  • To comply with legal obligations
  • For legitimate business interests, such as analytics and security


4. Legal Basis for Processing

We process your personal data based on:

  • Consent: When you voluntarily provide information or agree to marketing communications
  • Legitimate interests: For business operations, website improvement, and security
  • Contractual necessity: To fulfill our services and obligations
  • Legal compliance: To meet regulatory requirements


5. Cookie Policy

Our website uses cookies to enhance your browsing experience. We use the following types of cookies:


Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled.


Analytics Cookies

These help us understand how visitors interact with our website to improve functionality.


Marketing Cookies

These track your browsing habits to show you relevant advertisements (only with your consent).


6. Data Sharing and Third Parties

We do not sell your personal data. We may share your information with:

  • Service providers who assist in our operations (under strict confidentiality agreements)
  • Legal authorities when required by law
  • Business partners, only with your explicit consent


7. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right of access: Request a copy of your personal data
  • Right to rectification: Correct inaccurate or incomplete data
  • Right to erasure: Request deletion of your personal data
  • Right to restrict processing: Limit how we use your data
  • Right to data portability: Receive your data in a structured format
  • Right to object: Opt-out of certain data processing activities
  • Right to withdraw consent: Revoke previously given consent

To exercise these rights, contact us at hello@monsnow.nl. We will respond within 30 days.


8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this statement or as required by law. Contact information is typically retained for 3 years after last contact, unless you request earlier deletion.


9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.


10. International Data Transfers

Your data is primarily processed within the European Union. If we transfer data outside the EU, we ensure adequate protection through appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.


11. Changes to This Statement

We may update this Privacy & Cookie Statement periodically. We will notify you of significant changes by posting the updated statement on our website with a new "last updated" date.


12. Contact & Complaints

For questions about this statement or your personal data, contact us at:


Email: hello@monsnow.nl

Phone: +31 20 244 3639

Address: Rokin 95, 1012 KM Amsterdam, The Netherlands


If you believe we have not handled your personal data properly, you have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).